How to Fix TikTok 10 Minute Videos Not Working
TikTok's 10-minute video feature has become a game-changer for content creators looking to share more in-depth videos. However, many users encounter issues with uploading or viewing TikTok 10-minute videos.
In this guide, we'll cover common problems that might prevent your TikTok 10-minute videos from working and provide step-by-step solutions to get your content back online. From clearing cache to checking app permissions and ensuring your internet connection is stable, we'll help you troubleshoot effectively.
Part 1. Did TikTok Remove the 10-Minute Feature?
The short answer is no-TikTok has not completely removed the 10-minute video feature. However, the platform has made significant changes to how users can create and upload these longer videos.
In early 2023, TikTok confirmed that while users can still upload videos up to 10 minutes long, the ability to record 10-minute videos directly within the app has been removed. This change was part of an experiment that allowed select users to record longer videos, but the feature was eventually discontinued due to low usage.
This means that if you're trying to record a 10-minute video directly on TikTok and can't find the option, it's not a bug-it's a deliberate change. However, you can still upload pre-recorded videos of up to 10 minutes in length.
Part 2. Why TikTok 10 Minute Videos Might Not Be Working for You
If you're experiencing issues with TikTok 10-minute videos not working, several factors could be at play:
1. Regional Restrictions
TikTok often rolls out features gradually, meaning some users may have access to certain tools while others do not. If you're in a region where the 10-minute upload feature hasn't been fully implemented, you might not see the option.
2. App Version
Using an outdated version of the TikTok app can limit your access to newer features. Ensure your app is updated to the latest version to avoid missing out on functionalities like 10-minute video uploads.
3. Account Type
Some features are reserved for specific account types, such as business or creator accounts. If you're using a personal account, you might not have access to the same tools as other users.
4. Technical Glitches
Like any app, TikTok is prone to occasional bugs. If the 10-minute video feature suddenly stops working, it could be due to a temporary glitch. Restarting the app or clearing the cache might resolve the issue.
Part 3. How to Fix TikTok 10 Minute Videos Not Working
If you're encountering issues with TikTok 10-minute videos not working, don't worry-there are several steps you can take to resolve the problem.
1. Update the TikTok App
One of the most common reasons for features like TikTok 10-minute videos not working is using an outdated version of the app. TikTok frequently releases updates to improve functionality and introduce new features.
- For iOS Users: Open the App Store, search for TikTok, and tap "Update" if available.
- For Android Users: Go to the Google Play Store, search for TikTok, and update the app if a newer version is available.

Updating the app ensures you have access to the latest features and bug fixes, which might resolve the issue.
2. Check Your Account Type
TikTok often restricts certain features to specific account types. For example, business or creator accounts may have access to tools that personal accounts do not. Switching to a business or creator account might unlock the ability to upload 10-minute videos.
- Go to your TikTok profile.
- Tap the three horizontal lines in the top-right corner.
- Select "Settings and Privacy" > "Manage Account" > "Switch to Business Account" or "Switch to Creator Account."

3. Clear the App Cache
A cluttered cache can cause glitches and prevent features from working correctly. Clearing the cache can often resolve issues like TikTok's 10-minute videos not working.
- Open TikTok and go to your profile.
- Tap the three horizontal lines in the top-right corner.
- Select "Settings and Privacy" > "Free Up Space" > "Clear Cache."

Note: Clearing the cache will not delete your drafts or personal data, but it may log you out of the app temporarily.
4. Reinstall the TikTok App
If updating the app and clearing the cache doesn't work, try uninstalling and reinstalling TikTok. This process can resolve deeper technical issues.
- Uninstall TikTok from your device.
- Restart your phone to clear any residual files.
- Reinstall TikTok from the App Store or Google Play Store.
After reinstalling, log in to your account and check if the 10-minute video feature is working.
5. Check for Regional Restrictions
TikTok often rolls out features gradually, meaning some regions may not yet have access to the 10-minute video upload feature. If you're unable to upload longer videos, it could be due to your location.
- Use a VPN to change your virtual location to a region where the feature is available.
- Keep an eye on TikTok's official announcements for updates on feature availability in your area.
6. Contact TikTok Support
If none of the above solutions work, the issue may be on TikTok's end. In this case, reaching out to TikTok's support team is your best bet.
- Go to your TikTok profile.
- Tap the three horizontal lines in the top-right corner.
- Select "Settings and Privacy" > "Report a Problem" > "Account Issue" or "Upload Issue."
Provide detailed information about the problem, including screenshots or error messages, to help the support team resolve the issue quickly.
7. Stay Informed About TikTok Updates
TikTok is constantly evolving and features like 10-minute videos may change or be replaced over time. To stay ahead of the curve:
- Follow TikTok's official blog and social media accounts for announcements.
- Join creator communities or forums to share tips and troubleshoot issues with other users.
Part 4. Can TikTok Videos Be Longer Than 10 Minutes?
As of now, TikTok videos cannot exceed 10 minutes in length. However, there have been rumours of TikTok testing 15-minute videos, suggesting that the platform might further expand its video length limits in the future.
For creators looking to share even longer content, platforms like YouTube remain the go-to option. TikTok's focus on shorter, more digestible videos means that while longer content is possible, it's not the platform's primary strength.
Part 5. Enhance Your TikTok Videos with HitPaw Univd
If you're struggling with uploading or editing your TikTok 10-minute videos, HitPaw Univd is a highly recommended tool to help convert, edit, and compress videos to meet TikTok's requirements. Whether you're dealing with large video files or need to make adjustments to fit the platform's format, HitPaw Univd offers AI-powered solutions that can streamline the process.
Step By Step Guide to Edit Videos for TikTok
Step 1.Start by launching HitPaw Univd on your computer. On the Editor panel, you can select your desired edit feature such as cut.
Step 2.Once the source video is added, you can preview it in the timeline. Simply drag the playhead to the desired time point, then click the scissor icon to split the video. You can repeat this step to cut additional clips.
Step 3.Back to the main interface, you can merge the cut video into one to export.
Conclusion
Now that the confusion about why TikTok 10-minute videos is not working is solved, it's clear that the feature is still available. With HitPaw Univd, you can easily convert, edit, and compress videos to fit TikTok's format seamlessly. This ensures smooth uploads and better content optimization. As TikTok evolves, using the right tools will help you stay ahead and keep creating engaging videos effortlessly.
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Daniel Walker
Editor-in-Chief
My passion lies in bridging the gap between cutting-edge technology and everyday creativity. With years of hands-on experience, I create content that not only informs but inspires our audience to embrace digital tools confidently.
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