How to Fix Facebook Marketplace Not Working

Facebook Marketplace is a great place to buy and sell items. But what happens when Marketplace on Facebook not working? It can be frustrating, especially if you rely on it for your business or personal needs. Don't worry! In this blog, we'll explore why Facebook Marketplace keeps crashing and how to fix it. Whether you're using an iPhone, Android, or PC, we've got you covered. Let's dive in!

Part 1. Why Is My Facebook Marketplace Not Working?

If Facebook Marketplace is not loading or Marketplace on Facebook is not working, it could be due to several reasons. Let's look at some common issues.

1. Poor Internet Connection

One of the most common reasons Facebook Marketplace is not working is a weak or unstable internet connection. If your internet is slow or disconnected, Facebook Marketplace may not load properly. This can cause delays or prevent the page from showing at all.

2. Outdated Facebook App

If you're using an older version of the Facebook app, Facebook Marketplace may not work as expected. Facebook often releases updates to improve performance, fix bugs, and add new features. If your app is outdated, Facebook Marketplace might not load or function properly.

3. Facebook Account Restrictions

Facebook imposes certain restrictions on new accounts or minor accounts. If your account is new or you are under 18 years old, you might not be able to access Facebook Marketplace. This is to prevent misuse and ensure a safe environment for buying and selling.

4. Cache and App Data Issues

Over time, apps store temporary files and data, which can interfere with the performance of Facebook Marketplace. If you haven't cleared your app's cache, it might cause the marketplace to freeze or stop working. This can prevent you from loading listings or posting new items.

5. Regional Availability

Facebook Marketplace is only available in certain countries. If you live in a region where Facebook Marketplace is not working, it might be because it hasn't been rolled out yet in your area. In this case, you will have to wait until Facebook launches it in your region.

Part 2. How to Fix Facebook Marketplace Not Working on Android/iPhone

If you're facing issues with Facebook Marketplace on your phone, follow the tips below to troubleshoot Facebook Marketplace not working on your iPhone or Android device.

1. Check If Your Facebook App Needs an Update

When Facebook Marketplace is not working, it's often because the app is out of date. Facebook frequently updates its app to fix bugs, improve performance, and introduce new features. If you're using an older version of the Facebook app, Marketplace on Facebook may not work properly.

To check for updates, open the App Store on iPhone or the Google Play Store on Android. Search for Facebook, and if an update is available, tap "Update." After updating, restart the app and try accessing Marketplace again. This simple fix can solve many issues related to Facebook's features.

update facebook app to fix marketplace not working

2. Restart Your Phone

If Facebook Marketplace is not working properly, sometimes a simple restart can resolve the issue. Restarting your device resets the phone's connections to the internet and refreshes any background processes that may be affecting Facebook's performance.

To restart your device, press and hold the power button until the options appear. Select Restart on Android, or follow the iPhone shutdown process in Settings > General > Shut Down. After restarting your phone, open Facebook and check if Facebook Marketplace is working again.

3. Log Out and Log Back In

If Facebook Marketplace is not loading, try logging out of your Facebook account and logging back in. Sometimes, account-related issues can cause Facebook's features to malfunction. Logging out and then logging back in can refresh your account and fix small glitches.

To log out, tap on the Menu icon (three horizontal lines) in the Facebook app. Scroll down and tap Log Out. After logging out, log back into your account and check if Facebook Marketplace is working again.

4. Clear the App's Cache

If Facebook Marketplace isn't loading correctly, it could be due to stored cache files. Over time, Facebook accumulates temporary data that can slow down performance and cause glitches. Clearing this cache can often resolve the issue and help the app work smoothly again.

To start, open the Facebook app on your device and tap on the menu icon (three horizontal lines) at the bottom of the screen. From there, scroll to the settings section. In the settings menu, look for Permissions and select the Browser option. Once you're in the browser settings, simply tap on Clear to remove the cache.

clear caches to fix fb marketplace not working

5. Uninstall and Reinstall the Facebook App

If none of the above fixes works, try uninstalling and reinstalling the Facebook app. This will remove any bugs or corrupted files that might be causing Facebook Marketplace not to load.

After reinstalling the app, open it and check if Marketplace on Facebook is working properly.

Part 3. How to Fix Facebook Marketplace on PC/Mac

If Facebook Marketplace is not working on your desktop or laptop, here are some helpful tips to resolve the issue.

1. Clear Your Browser's Cookies and Site Data

One of the most common causes of Facebook Marketplace not working on PC is accumulated browser data, such as cookies and cached files. These can interfere with the page's ability to load properly. To fix this, clear your browser's cache and cookies.

Open your browser's Settings.
Navigate to Privacy & Security and look for Clear Browsing Data.
Select Cookies and Cached Data, then click Clear.
Restart your browser and check if Facebook Marketplace is working again.

Clear Browser Caches to fix facebook marketplace keeps crashing

2. Open Facebook in Incognito or Private Mode

If clearing the cache doesn't work, try opening Facebook in Incognito Mode (Chrome) or Private Mode (Firefox, Safari). These modes prevent your browser from using cached data and cookies, which can help Facebook Marketplace load more easily.

To open an Incognito Window in Chrome, click on the three dots in the upper right corner of the browser and select New Incognito Window. Try accessing Facebook Marketplace in this window and see if it works.

3. Try a Different Web Browser

Sometimes, browser-specific issues can cause problems with Facebook Marketplace not loading. If you're having trouble with a certain browser, try using a different one. If you're using Safari, try switching to Google Chrome or Microsoft Edge, which are known to work well with Facebook.

Using a different browser can often fix issues related to cookies, cached data, or even browser compatibility problems that are preventing Facebook Marketplace from working.

4. Disable Any Extensions or Ad Blockers

Certain browser extensions, like ad blockers, can interfere with the proper functioning of Facebook Marketplace. If you have extensions installed, try disabling them temporarily to see if the issue is fixed.

To disable extensions in Chrome:

Go to More Tools > Extensions.
Turn off all extensions and check if Marketplace on Facebook is working.

5. Directly Enter the Facebook Marketplace URL

If you're unable to access Facebook Marketplace through the Facebook menu, try going directly to the URL: https://facebook.com/marketplace. This will take you straight to the Marketplace, bypassing any menu-related issues.

6. Reach Out to Facebook Support

If none of the above steps works, and Facebook Marketplace is still not working, it's time to contact Facebook support. There could be an issue with your account or a temporary server problem affecting Marketplace access. Reach out to Facebook's Help Center for further assistance.

Pro Tip: Enhance Your Facebook Experience with HitPaw Univd

If you're working with videos on Facebook Marketplace and need to convert or edit them for better visibility, HitPaw Univd is a great tool. It is an AI-powered video converter and editor. It helps you convert, compress, and edit videos effortlessly.

Whether you're uploading product videos to Marketplace or sharing content on your profile, HitPaw Univd makes it easy.